SafeCount Occupancy Monitoring System

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HH Solutions supply SafeCount from IRISYS provides live occupancy monitoring for supermarkets, retail and buildings suitable for Return to Work Safety Protocols for Employers and Workers Regarding the Measures to Prevent the Spread of COVID-19 in the Workplace.

Designed for accuracy and fast implementation, with over 20 years in the industry SafeCount helps businesses comply with social distancing guidelines and occupancy restrictions by anonymously counting people as they enter and exit your building. The Master Device may have up to 3 Nodes added for other entrances and exits.

Viewing Devices; Tablets, Monitors etc. are not included in the product.

SafeCount ensures that customers, visitors and employees have the space they need and are kept as safe as possible.

SafeCount is suitable for buildings of all sizes, SafeCount delivers live occupancy data with visual warnings and alerts when limits are approached or exceeded.

As a standalone solution, SafeCount works independently of existing IT networks and is designed for simple setup and fast installation.


  • Live, highly accurate, occupancy data
  • Visual warnings and alerts - with customisable occupancy limits
  • Fast and easy, self-install solution
  • Buildings of all sizes - with single, multiple or wide entrances/exits
  • Staff exclusion option

Each site must purchase one of these ‘Master Devices’ (available in White or Black)

Monitor up to three (3) other doors being used to access the premises by purchasing an additional ‘Node Sensor’ per door up to a suitable coverage width please see the attached Installation Documents for coverage.

The system is Scalable to suit large entrances or sites with Multiple Exit / Entry Points. 

(Restrictions apply with multi-level sites, and local area network configuration for data transfer).

To 'Eliminate Staff’ from the numbers of people being shown, then you will need to purchase the ‘Detection Lanyards’.

*Display devices (normally tablets) are not included.

*An Optional Installation Service is available upon request.

*Basic install includes up to 15m cable run, PoE injector, combined In-Wall WiFi AP with PoE & Ethernet out. The Injector requires access to the internet.

*Basic Installation: Master Device for single door including basic installation.

*Payment Plans Are Available 

For more information please Contact Us


There are no ongoing charges or subscriptions, unless the customer chooses any of the following features:

  • Multiple-Sites (premises) on a single global account viewing platform.
  • More detailed Auditing & Reporting functionality
  • Remote Assistance & configuration (as the system is self-install)

All of these are wrapped up into the annual SafeCount Plus Subscription charge’ that is chargeable per ‘Master Device’.

Why SafeCount

Easy, fast install: 
SafeCount has been designed to be self installed and requires no complicated setup or configuration. Simply mount above an entrance, connect a few cables and you are done.


Standalone, yet scalable Operating independently of existing IT networks, SafeCount is a fully standalone solution that can be scaled across locations and connected to our cloud platform for management and reporting.

Long term value: 
Real Time occupancy data has value beyond ensuring social distancing compliance.

High accuracy:
Unrivalled person detection accuracy in excess of 99%, even in bright sunshine and total darkness. Find out why accuracy is critical for measuring occupancy.<br>Privacy protecting<br>SafeCount protects the privacy and anonymity of customers and building users. Our anonymous sensing technology does not require cameras or video to work accurately.

Staff detection:

Advanced functionality can make occupancy data more accurate by removing staff members from the occupancy count.

How SafeCount Works

SafeCount uses Irisys Vector 4D people counting sensors to accurately and anonymously count people as they enter and exit a building. These sensors are discreetly installed on ceilings, above doorways or entrances/exits.

Did you know? Vector 4D has a proven counting accuracy of >99%

Data can be accessed locally via any WiFi enabled device or remotely via the SafeCount Plus cloud platform (requires additional subscription).

SafeCount live occupancy monitoring in four simple steps:

  1. Install Vector 4D above entrance/exit
  2. Configure count lines and connect sensor to WiFi access point
  3. Count customers and visitors accurately and anonymously
  4. View live occupancy data

SafeCount FAQs

What is included in the SafeCount solution?

SafeCount includes everything you need to start collecting live occupancy data - including Vector 4D sensor and installation/setup instructions

What type of buildings can SafeCount be used to monitor occupancy in?

SafeCount can be used in any type of building to monitor occupancy. Based on current Government advice from around the world we have designed the solution to meet the occupancy measuring needs for buildings that need to stay open during the COVID-19 crisis. These buildings include (but are not limited to) supermarkets, retail stores, public buildings, offices, banks and pharmacies.

What languages does SafeCount support?

SafeCount has built in multi-language support. Currently supported languages are:
English (UK)
We are working on translations for other languages and this list will be updated.
If you would like to help translate SafeCount to your local language, please contact us.


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TECHNICAL SPECIFICATIONS: Technology Infrared – Time of Flight Usage Indoor only: Mounting Height 2.0m – 4.5m Coverage Varies based on mounting height @ 2.5m = 2.27m x 1.63m @ 4.0m = 4.41m x 3.16m Sensor Dimensions 195mm x 110mm x 32mm Sensor Weight 550g Housing Material Cast aluminium alloy Power Supply PoE IEEE802.3af Class 3 (<12.95W) Operating Temp. Range 0°C to 40°C Req. Illumination N/A – works in darkness Origin Manufactured in UK Warranty 1 year Auto Height Setup Yes Height Measurement Yes – accuracy +/- 2cm Height Filtering Yes Staff Filtering Yes I/O Module Support Yes Detection Speed 5 m/s (max) Configuration Interface HTML 5 web config. Access remote/local Mob. device compatible Data Interface HTTP POST (JSON) REST API MQTT IP Interface IPV4, IPV6 ready Fixed IP address / DHCP IP connections secured using TLS v1.2 Video Validation Low resolution Setup and audit use only

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